Application Support Supervisor (Navision)
- Bang Kapi, Bangkok
- Temporary
- Full-time
- แชร์
- เก็บงาน
- พิมพ์งาน
- ร้องเรียน
- Daily monitoring and management of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision and WMS system.
- Support windows application and recommend best practice to user.
- Training basic IT. Application to user
- Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements.
- Producing data extracts via application client or SQL when required.
- Delivering IT support and troubleshooting for end users in a predominantly Windows environment.
- Facilitating knowledge transfer across the Group and User base including end user training and Knowledge Base contributions.
- Contributing to the technical Change Advisory Board specific to relevant ERPs.ifying areas of improvement and implementing corrective action to better Group IT Service Delivery.
- Engagement in new and upcoming IT projects relating to Enterprise Applications and service improvement.
- Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery.
- 4 years' experience in delivering Application Support in a complex corporate environment.
- Minimum 2 year experience with Microsoft Navision (version 2017 or Dynamic 365) and Database structure.
- Experience working in a structured ITIL based service delivery framework or ISO27001 .
- Experience with Microsoft product (MS Office , Exchange system , Power BI , Power Automate ) will be advantage.
- Must have a flexible approach and excellent interpersonal skills - the ability to work and independently and as part of a team is essential.
- Must be able to deal with customers / suppliers / peers at all levels in a professional manner.
- Exceptional written and verbal communication skills.
- Excellent active listening and analytical skills.
- Ability to work and deliver results to defined deadlines.
- Availability to travel when required.
- Understanding of business finance and accounting procedures.
- มีประสบการณ์ดูแลโปรแกรม NAVISION จะพิจารณาเป็นพิเศษ
- ทุนการศึกษา
- ทำงานสัปดาห์ละ 5 วัน
- เงินโบนัสตามผลงาน
- ค่าใช้จ่ายในการเดินทาง
- ตามข้อตกลงของบริษัท
https://www.chicrepublicthai.com/
https://www.rinahey.com/
แขวงคลองจั่น เขตบางกะปิ จังหวัดกรุงเทพมหานคร 10240 ประเทศไทย
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