Position OverviewTo produce a consistent and high-quality product in the assigned Place of Work and provide a courteous, professional, efficient and flexible service consistent with the Capella Bangkok Standards Policies & Procedures in order to maximize guest satisfaction.The Role
To produce a consistent and high quality product, provide a courteous, professional, efficient and flexible service at all times, following the Capella Bangkok Standards of Performance.
To be entirely flexible and adapt to rotate within the different sub departments of the Kitchen Division or any other Department of the hotel as assigned.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
Maintain hygienic and proper condition of your section area and all the equipment.
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This job description is not exhaustive. You may be assigned other duties not mentioned above, that you will be expected to follow to the best of your ability.
From time to time you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health safety or security.
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