Act as the key bridge between Commercial and Warehouse Operations to align business growth plans with operational feasibility.
Set onboarding guidelines for sellers and SKUs entering the Warehouse and define Value-Added Services (VAS) offerings, pricing, and eligibility criteria
Define and continuously refine the ideal seller and SKU profile for each stage of the business; strategize onboarding plan with Commercial team correspondingly
Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the Warehouse
Strategize inventory placement across warehouses to optimize capacity, costs, and speed
Drive projects that enhances Warehouse capabilities to serve all demands and niches
Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding strategies
Monitor and analyze key metrics such as demand vs supply, SLA performance, inventory health, and seller/buyer experience
Visit warehouses regularly to understand operational complexity and gather firsthand insights from ground teams
Key KPIs: fulfillment orders, warehouse capacity utilization, warehouse productivity, inventory days of coverage, buyer/seller experience
Requirements :
0-6 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy; high-caliber fresh graduates are welcome
Strong analytical and problem-solving skills with the ability to interpret information and translate it into action
Excellent project management and stakeholder coordination skills across office and ground teams
Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations
Willing to visit warehouses and collaborate with ground teams
Proficient in English communication, the team is highly international
About the Team :Join Shopee Thailand's Warehouse Strategy & Projects team as a Commercial Ops Strategy Senior Associate / Associate. This is a project-based role that connects Commercial and Warehouse Operations, playing a pivotal role in scaling Shopee's fulfillment businesses (e.g. Consignment, Retail, Fulfilled by Shopee) while ensuring operational health and efficiency.
