Job Description:SUMMARYThe Flight Operations Engineer position is part of the flight operations support team. This position reports directly to the Head of Flight Operations Group. He/She works in close cooperation with the Airbus Flight Operations Support & Training Standards department (STL) in updating flight operations manuals (FCOM, QRH, FCTM, AFM, MMEL, CCOM, WBM) and answering to customer (Airlines) queries on flight operations matter. The deliverables (flight operations manuals, flight operations technical answers and related supports) are provided worldwide to the customers for all Airbus aircraft programs.ResponsibilitiesThis position is responsible for flight operations support activities including, but not limited to:Operational standards:Author and coordinate the authoring of relevant flight operations manuals according to the Flight Operational Standards defined by STLUpdate relevant flight operations manuals according to aircraft definition, operational feedbacks and requests from the customers, authorities/agencies or internalsManage aircraft configuration to ensure coverage of individual aircraft definition in relevant flight operations manualsOperational support to customers:Answer to customer queries on flight operations matter upon STL requestsEnsure that all flight operations concerns and needs raised by the customers are well assessed and addressed within the defined time scaleAcademic/Educational RequirementsBachelor degree in aeronautical engineeringAviation/Aeronautical knowledgeRequired Skills/Experience2 to 5 years of experience in airline operations or equivalentAdvanced level of communication skills in EnglishGeneral knowledge of aircraft systemsSturdy knowledge of IT tools and particularly in the authoring of structured documentation in XMLFamiliar with an international and multifunctional environmentAbility to organize and manage multiple prioritiesGood customer service mindsetGood team playerThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: Airbus Flight Operations Services LimitedEmployment Type: PermanentExperience Level: ProfessionalJob Family: Customer Flight/Mission & Ops Support JF-CS-OSBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.