Business Analyst - Finance & Other Functions
- Bangkok
- Permanent
- Full-time
Work location: Bangkok, SM Tower BuildingJob Purpose:
The Business Analyst is a critical role responsible for bridging the gap between business needs and technical solutions. This role plays a pivotal part in analyzing business processes, identifying opportunities for improvement, and translating requirements into actionable plans for project teams.Job Responsibilities:
1. Requirements Elicitation and Documentation
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Conduct interviews, workshops, and surveys to understand business needs.
- Translate high-level business goals into detailed functional and non-functional requirements.
- Create comprehensive requirement specifications, use cases, and user stories.
2. Business Process Analysis
- Analyze current business processes to identify inefficiencies and areas for improvement.
- Model and document existing and proposed business processes using techniques such as BPMN.
- Collaborate with process owners to streamline workflows and optimize operations.
3. Data Analysis and Reporting
- Analyze data to identify trends, patterns, and insights that support decision-making.
- Develop and maintain reports, dashboards, and data visualizations.
4. Solution Evaluation and Recommendation
- Evaluate potential solutions and technologies to address business challenges.
- Provide recommendations based on cost-benefit analysis and alignment with business goals.
- Collaborate with IT teams to ensure proposed solutions meet technical requirements.
5. Change Management and Stakeholder Communication
- Act as a liaison between business stakeholders and project teams.
- Manage change requests and communicate changes to all relevant parties.
- Facilitate communication and collaboration among project stakeholders.
- Assist in the development of change management plans.
6. Testing and Quality Assurance
- Support in developing test plans and test cases based on business requirements.
- Participate in user acceptance testing (UAT) and quality assurance processes.
- Ensure that delivered solutions meet the specified requirements.
7. Documentation and Training
- Create user manuals, training materials, and documentation for end-users.
- Involved in conducting training sessions and workshops for end-users.
- Ensure end-users are proficient in using new systems and processes.Education/Training Qualifications:
- Bachelor's or master's degree in a relevant field (e.g., Business, Information Technology).
- Certification in business analysis (e.g., CBAP, CCBA etc.) is advantageous.Experience:
- 3-5 years of experience in business analysis or related roles.
- Strong proficiency in requirement elicitation and documentation.
- Experience with business process modeling and data analysis.Remark:1) Work location base at Thai Union's corporate office - SM Tower, Bangkok.Direction to work location: