
A&H Express Claims Examiner
- Bangkok
- Permanent
- Full-time
- Claims assessment
- Possess efficient interpersonal skills
- Customer experience and satisfaction
- Assess Express claims within his/her authority.
- Support team performance per the required criteria and ensure best practice to use among the team.
- Ensure claims are accurately assessed and proactively reserved within agreed service levels.
- Provide effective resolution of claims level.
- Be accurate and consistent to control financial claims matter.
- Follow best practice on compliance matter with governance standards and regulatory requirements and minimize lost economic opportunity within claims segment.
- Be efficiency on communication to all relevant stakeholders.
- Bachelor’s degree in the related field.
- Strong stakeholder management experience.
- Good in interpersonal skills.
- Policy language skills enabling accurate and consistent policy wording interpretation will be a plus.
- Insurance experience and good command of English skills would be an advantage.