Data Officer & ICT Support Team Member

• Maintain and manage data within the school's Student Information System (e.g., PowerSchool)
• Ensure data accuracy, integrity, and security across all systems
• Assist in producing academic, student, and administrative data reports Perform administrative tasks for PowerSchool, including supporting report cards and transcripts
• Work with school administrators to align standards, objectives, and assessments with reporting
• Perform regular data/system backups and assist in disaster recovery planning
• Utilize ICT to implement and update report cards and academic transcripts
• Maintain ICT-related documentation and departmental plans
• Asset Tracking / Inventory : Supporting tracking and documentation of school ICT assets (laptops, devices, licenses)

• Provision and de-provision user accounts for students, teachers, and staff across platforms (e.g., Google Workspace, Microsoft 365, Wi-Fi, learning platforms)
• Perform routine user access audits and ensure proper account permissions
• Prepare clear documentation and training materials related to account access and data systems
• Communicate and maintain the Acceptable Use Policy (AUP) with teachers, administrative staff, and parents

• Provide technical support to students, faculty and staff related to data systems and login issues
• Enter all support requests into the NIS help desk system
• Respond to help desk requests from teachers, administrators, students, parents, and staff
• Assign help desk requests to appropriate agents or escalate to Level 2 support when necessary

• Troubleshoot ICT issues for quick and effective resolution

• Provide administrative and logistical support for ICT training sessions
• Participate in the training process for teachers, administrators, and parents in ICT systems
• Evaluate support requests to identify and suggest targeted training opportunities
• Provide guidance to ICT leads and instructional leads on optimal utilization of ICT tools
• Model the use of ICT for lifelong learning among students and adult learners

• Collaborate with academic and administrative departments to streamline data entry and reporting workflows
• Facilitate effective communication within the ICT team and with other departments to maximize teamwork and efficiency
• Provide quality support and maintain positive relationships with all school stakeholders

• Maintain and update the NIS website and add content as requested

• Incorporate current ICT best practices into all work at NIS
• Participate in ICT initiatives related to system integration, data migration, and digital transformation
• Ensure compliance with school and legal data privacy standards
• Stay up to date with changes in data privacy legislation and ICT best practices
• Proactively recommend improvements to systems, processes, or tools
• Perform other duties as assigned by the ICT Director

• งานประจำ

• ส่งใบสมัครผ่านเว็บไซต์นี้
• สมัครด้วยตนเองตามที่อยู่บริษัท
• ส่งใบสมัครทางอีเมล์

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