WB Branch Relationship Manager

• Ensure timely and accurate reporting to senior management on all aspects of the business as well as market conditions affecting the Bank’s business.
• Develop sales strategies in order to expand business in accordance with the Bank’s policies.
• Maintain good communication between all levels within the organization to ensure consistent service delivery.
• Provide advice and solutions to clients based on understanding of their needs.
• Proactively identify opportunities to cross sell other banking products to customers and develop appropriate strategies to increase the usage of existing accounts.

• Build up strong, effective and sustainable relationships with high net worth individuals, business owners and entrepreneurs.
• Understand clients' financial situation, provide expert financial advice and create tailored financial solution to meet clients' needs.
• Identify business opportunities by establishing and maintaining close relationships with clients.
• Cross selling other banking products to customers and developing appropriate strategies to increase the usage of existing accounts.
• Manage portfolio by ensuring the quality of the credit, monitoring the repayment schedule and conducting regular reviews.
• Monitor clients' account activities, proactively identify areas where they can be improved and work out the best solution.
• Promote other services provided by the Bank which are relevant to the clients' needs.

• Prospect new client through referral, cold calling or direct approach.
• Deliver excellent client experience throughout the life cycle of acquiring a new client.
• Implement and manage a comprehensive acquisition strategy for both mass affluent and ultra high net worth individuals.

• Gather information on competitors' products and pricing structure and monitor trends in the industry.
• Keep abreast of changes in regulations and its impact on the Bank's business.
• Work closely with product specialists to design new financial solutions to meet emerging client needs.

• Make sound credit decisions within approved authority limit.
• Ensure that all loans are made in compliance with the Bank's policies and procedures.
• Refer any non-standard applications to the approving authorities and ensure proper documentation is received prior to disbursement of loan.

• Assess risks associated with each transaction and make sound judgments in granting credits.
• Ensure all transactions conducted are within the limits set forth by the Bank's Policies and Procedures.

• Organize seminars / road shows to promote the Bank's products and services.
• Participate in events / exhibitions organized by the Bank to promote the Bank's brand image.

• Perform other duties as assigned by superior.

• Bachelor’s degree in Finance, Accountancy, Economics, Law or equivalent.
• Minimum 5 years of working experience in a commercial bank, preferably in Corporate/Investment Banking.
• Experience in providing financial advice and investment recommendations.
• Sound knowledge of banking products and services including lending process.
• Excellent skills in communicating, negotiating and persuading.
• Strong leadership skill and ability to motivate team members.
• Good analytical and problem solving skills.
• Effective planning and organizational skills.
• Confident in using Microsoft Office applications such as Excel, PowerPoint and Word.

UOB