Customer Service ExecutiveLocation: Rama 3, BangkokWorking hours: Monday - Friday from 8:30 am - 5:30 pmWorking type: OnsiteAbout our clientOur client is a leading third-party logistics provider in Thailand and the CLMV region, offering services in warehousing, distribution, freight forwarding, and value-added logistics solutions. They are seeking a Customer Service Executive to support their sales and operations teams while ensuring seamless customer experience.What you'll do
Coordinate with local and overseas suppliers to get competitive logistics costs.
Support sales by preparing quotations with accurate costs, terms, and conditions.
Liaise with customers for confirmations, documents, and registration processes.
Ensure shipments are processed on time, including bookings, documentation, and coordination with freight providers.
Prepare profit and loss sheets for each shipment/project and submit to finance.
Maintain and develop strong relationships with suppliers to ensure smooth operations.
What we're looking for
Bachelors degree in Marketing, Sales, Logistics, or related fields.
12 years experience in freight forwarding or logistics operations.
Familiarity with shipping documents (Bill of Lading, Air Waybill) is a plus.
Good command of English (spoken and written).
Strong interpersonal, planning, and analytical skills.
Positive, open-minded, and eager to learn.
Ability to work under pressure and meet deadlines.
Competencies we value
Customer focus & effective communication
Teamwork & collaboration
Problem solving & decision making
Initiative, adaptability & continuous improvement
Reporting line
You will report directly to the Senior Customer Service & Sales Support Coordinator.
What success looks like (first 6 months)
Smooth end-to-end coordination of shipments and documentation.
Accurate and timely quotation preparation and submission.
Strong relationships established with suppliers and internal teams.
Demonstrated ability to handle multiple tasks efficiently with minimal errors.
How to applyClick the link below to submit your application and join a team that values growth, collaboration, and excellence in logistics.
Social security
Life insurance
Health insurance (outpatient & inpatient coverage)
