QA Manager

• Oversee all quality-related activities and ensure effective implementation of DM's quality system.
• Drive continuous improvement using the Plan-Do-Check-Act (PDCA) methodology.
• Ensure customer satisfaction through consistent product and process quality.

• Ensure the Group Quality Policy is implemented, communicated, and understood within DM.
• Define DM-specific quality objectives aligned with group targets.
• Identify quality risks and improvement opportunities within DM.
• Collaborate with the QSM to ensure the DM processes are aligned with the Group Process Map.

• Document DM-specific processes and support documentation of group-wide processes.
• Train QA, QC, and SQE teams on ITPs and relevant technical quality documents.
• Lead training initiatives to build quality awareness across all DM departments.
• Foster a culture of quality by promoting a proactive, quality-minded approach among managers and staff.
• Ensure compliance with applicable standards (ISO 9001, ISO 14001, CARES, etc.).

• Conduct internal audits in coordination with the QSM, aligned with applicable standards.
• Monitor and report key performance indicators (KPIs), audit results, and customer satisfaction.
• Maintain and update the plant's KPI dashboard.
• Lead the annual Management Review process.
• Support and facilitate second- and third-party audits (e.g., ISO 9001, ASME, ISO 19443, customer audits).

• Coordinate corrective and preventive actions.
• Oversee investigations and resolution of customer complaints.
• Initiate improvements to address deficiencies and enhance process effectiveness.

• Define raw material specifications and collaborate with SQAs.
• Participate in supplier evaluations and selection.
• Ensure purchase orders are issued to approved suppliers per validated specifications.

• Promote Dextra's vision, mission, and values throughout the organization.
• Assess and report on the resources required to implement the Quality Policy effectively.
• Define the QA department structure and maintain updated job descriptions.
• Monitor team performance and KPIs via PMS (Performance Management System).
• Identify competency gaps and implement development plans for QA team members.

• Oversee review, approval, registration, distribution, and archiving of controlled documents.
• Validate product documentation such as datasheets, assembly instructions, and quality manuals.
• Maintain and validate raw material specifications.
• Manage drawing records and control access to standards and technical documents.

• Ensure nuclear safety is prioritized above all other considerations.
• Apply a cautious, balanced approach to decision-making involving quality, cost, and schedule.
• Promote a culture of responsibility, accountability, and open communication.
• Ensure qualified personnel are assigned to key roles and empowered to raise safety concerns.
• Encourage a questioning attitude and challenge unsafe behaviors or decisions.
• Respond promptly and conservatively to any incident that could impact nuclear safety.
• Transparently report to the Board any issue potentially compromising nuclear.

• Bachelor's degree or higher in Engineering or related field.
• At least 5 years working experience in Quality management position
• Excellent written and oral communication is necessary.
• Computer skill (Microsoft office program)
• Statistical software skill (Minitab, SPSS).

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