Job DescriptionOVERVIEW:Location: DMK Station (Don Mueang International Airport)Department: Crew SchedulingEntity: TAA Thai AirAsiaStatus: Full-timeJOB DESCRIPTION:YOUR ROLE AS A: Executive, Crew SchedulingYou'll be the master of our crew's schedules, ensuring fairness and operational excellence! As an Executive, Crew Scheduling, you'll be responsible for managing work patterns, providing adequate time off, and ensuring our crew has everything they need for a successful flight.WHAT YOU’LL CHAMPION:Roster Management: Create and maintain fair and effective schedules for crew members, ensuring they have adequate rest periods between shifts.SLA Monitoring & Action: Monitor crew performance against SLA requirements and take necessary corrective actions.Feedback & Reporting: Provide feedback on trends and propose changes to senior management based on policy or regulation impacts.Crew Communication: Act as a key point of contact for crew, communicating schedule updates and providing performance feedback.Record Maintenance: Keep crew member records, including addresses and contact information, accurate and up-to-date.Cross-Functional Coordination: Coordinate with supervisors to ensure all crews are equipped with the necessary resources for their duties.WHO YOU ARE:Education: You hold a Bachelor's Degree in Aviation Management or any related field.Experienced: You have prior experience in crew rostering or crew control.System Savvy: You have knowledge of Crew Rostering Systems.Master Negotiator: You possess strong communication in English with effective negotiation skills.Adaptable: You're able to work effectively on both day and night shifts.Team Player: You have a proven ability to work as a team to achieve shared success.WHERE YOU’LL GO:Start your career in the heart of flight operations! From Executive, Crew Scheduling, you'll gain invaluable skills in resource management and operational planning. This role is a clear pathway to Senior Executive or Managerial roles within Crew Operations, Flight Operations, or broader resource management within the airline.WHAT YOU’LL ENJOY:Physical Wellbeing: Key medical and insurance benefits, maternity expenses, adaptive workplace culture, and health and fitness amenities.Emotional Wellbeing: Paid time off, wellness programs, and childcare amenities.Financial Wellbeing: Resources relating to financial, personal skills, and career growth programs.Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.A unique Allstar culture like no other: Be part of a fun, dynamic, and supportive team.OUR HIRING PROCESS:Application receivedCandidate screeningInterview(s) and assessment(s)Background check and/or other assessmentsOffer and negotiationGET TO KNOW AIRASIA :AirAsia has been the World's Best Low-Cost Airline for 16 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.GET TO KNOW US:Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in ASEAN.Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.If you wish to review how we handle and protect your personal data, please review our Privacy Notice for Candidates. By clicking “Apply Now” you agree to our Privacy Notice for Candidates.We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
