
Sales Manager (IKEA for Business)- IKEA Phuket
- Phuket
- Permanent
- Full-time
- As Sales Manager, you are responsible for developing and implementing the Sales Strategy for IKEA for Business across Phuket, Samui, Krabi, Phang Nga and the rest of southern Thailand region.
- You will be responsible for identifying and targeting potential customers, with particular emphasis on large residential developers, major accommodation providers, and prominent office clients. Your role will include initiating contact, leading negotiations, and securing sales with these key accounts.
- You are responsible for follow-up and follow-through on all customer leads generated through any of the customer touchpoints, to ensure that customers experience that they are ‘attended to’ in a timely and professional manner, and that sales opportunities thereby are optimized.
- In cooperation with the Fulfilment function, you will oversee the execution of larger orders, and manage the communication and follow-up with the customers.
- You will be responsible for ensuring that the company’s competitive advantage within Sustainability is incorporated into the general sales presentations, in support of the overall image of IKEA for Business.
- Service oriented with a minimum of 3-5 years’ experience in proactive outreach sales to professional customers, and a proven track record in interior, home furnishings or related industries.
- Good conceptual and practical understanding of IKEA’s identity and range, with strong ability to communicate the IKEA concept to external contacts.
- Good commercial understanding of offline as well as online marketing/sales, as well as dynamics and opportunities within multi-channels sales.
- Strong negotiations and commercial skills, with experience in corporate sales and in meeting larger customers/organizations at senior management levels.
- Understanding and commitment to company Culture and Values, with strong ability to convey these directly and indirectly through own way of being.
- Alignment with IKEA’s Sustainability strategy and knowledge of how to communicate principles.
- Self-reliant with proven ability to work as part of a team as well as independently.
- Enthusiastic, with strong desire to be part of a positive and challenging environment.
- Supportive to others, keen to share knowledge and learning with others in the organization, and to go the extra mile as part of an ambitious team.
- Responsible for customer relationship maintenance and satisfaction with the client.
- Maintaining a harmonious relationship and visiting the clients.
- Ability to adapt with strategic planning and priority setting of the department (sales &marketing action plan).
- Prepares and analyzes performance tools and reports, including data analysis to monitor and improve the project/accounts performance.
- Fluent in English and Thai; proficiency in another Asian language is an advantage.
- Positive personality. fair, honest, trustworthy with excellent interpersonal skills, strong commercially creativity, and a good sense of humour.
- Possesses own car and a valid driver’s license.