Customer Advisor - Sports (Taiwanese Speaker)

• Answer incoming calls, emails and chat and perform outbound calls related to client products, customized products and services. Advisor require to cross-sell the products when needed

• Provides informs related to orders and returns status

• Identify customer requirements and ensure they are answered or routed through the appropriate support channel

• Follows the process and procedures for changes in client, if required

• Collecting and providing feedback regarding client products, website, and advertising

• Locating authorized dealers who carry client products

• Provide call backs to consumers if required to resolve inquiry that require off-line such as outbound calls to shipping carriers or consumers and other off-line work as deemed necessary and appropriate by client

• Demonstrate a strong customer services orientation and take responsibility to ensure that customers are satisfied

• Provides high level or professionalism and competent customer service and can communicate effectively with customers

• Foreign national

• Fluency in Mandarin (Traditional Chinese) and English (B2) is required.

• Bachelor degree

• Welcoming fresh graduates

• Work onsite: Bangkok, Thailand.

• Able to work in assigned shift schedules

• 5 working days

• KPI performance & Attendance incentives

• Medical Insurance

• Work visa sponsorship

• Flight

• Accommodation

Manpower