Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.We are looking for potential candidates who are eager to learn and grow to join our young talent team.Job Posting Location BangkokJob Summary Payment Operation SpecialistJob DescriptionBanking Operations:
Process and execute daily reconciliation operations including verification and reconciliation of transaction records from various bank systems compared with external systems such as ITMX and Third-Party Services and payment transfers. When discrepancies are found, coordinate with relevant parties and prepare account balance adjustments for customer accounts
Process dispute, void, and refund transaction requests, followed by preparation of adjustment documentation for customer account inflows and outflows
Prepare all payment operational transactions for review and approval to ensure accuracy and regulatory compliance
Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies
Essential Requirements:
Bachelor's degree in Business Administration, Finance, Banking, Economics, or related field
Minimum 2-3 years of experience in banking operations or payment processing
Experience in payment systems, Thai payment infrastructure, reconciliation operations, settlement processes, and dispute resolution procedures
Professional Competencies:
Quick learner with strong adaptability to rapidly acquire new skills and knowledge in payment operations, with technology-savvy approach and confidence in working with digital systems and platforms essential for virtual banking environment
Detail-oriented and meticulous approach to work with strong attention to accuracy and thoroughness in all operational activities, with ability to work under pressure and meet strict daily reconciliation deadlines
Strong analytical and problem-solving skills for handling complex payment and reconciliation issues
Language and Communication:
Fluent in Thai and English (both written and spoken)
Excellent communication and interpersonal skills with ability to coordinate effectively with Call Center and internal teams
Customer service orientation with problem-solving skills
