Account Manager – SMB (Microsoft)

• Proactively identify and develop new business opportunities within the Small and Medium Business (SMB) segment.
• Conduct outbound prospecting activities such as cold calling, networking, and social outreach to generate qualified leads.
• Analyze potential clients’ business needs and pain points to tailor solution pitches that align with their objectives.
• Present and position SoftwareOne’s offerings using a value-based selling approach, highlighting key benefits and business impact.
• Own the full sales cycle from initial contact through to deal closure, including negotiation and contract discussions.
• Maintain accurate and up-to-date records in CRM systems to support pipeline visibility and targeted sales efforts.
• Collaborate with internal technical and solution teams to co-develop customized proposals that meet client-specific requirements.
• Participate in regular sales meetings to provide updates on pipeline status, performance metrics, and strategic insights.
• Share best practices and contribute to team success through collaboration and knowledge exchange.
• Ensure a smooth transition of newly acquired clients to the account management team, providing detailed handover documentation.

• 5–8 years of experience in B2B sales, with a strong track record of success in IT, cloud, or software solution selling.
• Demonstrated expertise in managing complex sales cycles and closing high-value deals within the SMB or mid-market segment.
• Advanced knowledge of solution selling methodologies and value-based sales strategies.
• Proven ability to build and maintain relationships with senior stakeholders and decision-makers.
• Strong commercial acumen with experience in negotiating contracts and pricing structures.
• Proficiency in CRM tools and data-driven pipeline management, with a focus on forecasting accuracy and sales performance optimization.
• Excellent communication, presentation, and stakeholder engagement skills.
• Self-starter with a strategic mindset, capable of working independently while contributing to team goals.

SoftwareOne