Assistant In Villa Dining Manager

• Assist the IVD Manager in overseeing daily operations of the In-Villa Dining service.
• Supervise and support the IVD team to ensure professional, prompt, and courteous service.
• Handle guest requests and special dining arrangements, ensuring personalized experiences.
• Monitor service quality and implement improvements where necessary.
• Ensure accurate and timely order taking, preparation coordination, and delivery.
• Support in scheduling, training, and evaluating IVD team members.
• Manage stock, requisitions, and proper storage of food & beverage items related to IVD.
• Coordinate with kitchen, housekeeping, and other departments to ensure smooth service.
• Handle guest feedback and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards.
• Assist in preparing reports, performance metrics, and contribute to departmental goals.

• Bachelor's degree/diploma in Hospitality Management or related field preferred.
• Previous experience in Food & Beverage service, preferably in Room Service/In-Villa Dining.
• Strong knowledge of food & beverage standards and luxury service etiquette.
• Leadership and supervisory experience with a team-oriented approach.
• Excellent communication and interpersonal skills.
• Problem-solving abilities with a guest-focused mindset.
• Proficiency in POS systems and MS Office; additional language skills are an advantage.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

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