Job Title: Senior Technical Support (Adhesive Resin)Location: Bangkok, ThailandJob Type: Full-time, Monday - Friday from 08:30 to 17:30Responsibility:1. Customer Technical ServiceProvide timely and effective technical assistance and troubleshooting support to customers.Promote products by delivering relevant technical data, presentations, and training.Establish and maintain strong, trust-based relationships with customers and other key stakeholders to facilitate information gathering and business growth.2. Development ManagementCollect and analyze market trends, customer requirements, and feedback to identify development opportunities.Translate collected insights into clear product development targets, including specifications, timelines, and performance expectations.Collaborate closely with Sales, R&D, and other internal functions to drive new product development and enhancements aligned with market needs.3. Internal Technical SupportServe as a technical assistance to the Sales team, providing product knowledge, material performance data, and application insights.4. Sales Activity SupportParticipate in joint customer visits, discussions, and presentations to support Sales from a technical perspective.Help strengthen long-term customer relationships through consistent technical engagement and follow-up.Prepare technical documentation, reports, and proposals to support business discussions and customer evaluations.Skills:Polymer Processing: Extrusion, blown film, multilayer structures filmPolymer Chemistry: polymer science, polyolefinsTechnical Documentation: Reports, test summaries, customer visit reportAnalytical Testing: Basic polymer characterization, mechanical testing, quality controlData Analysis & Presentation: Basic data handling and reportingAttributes:Analytical & Logical Thinking: Strong problem-solving skills with a structured approachCustomer-Focused: Clear communicator, able to explain technical info effectivelyPolymer Expertise: Solid knowledge of polymer chemistry and application-specific needsProactive Support: Provides timely follow-up and issue resolution for customersTeam-Oriented: Cooperative and supportive in cross-functional environmentsProject management: Manage resource input to get output along the desired timelineQualification:Minimum bachelor's degree in Chemical Engineering, Polymer/Plastic Engineering, or Material ScienceMinimum 3-5 years of experience in the chemical, polymer, or plastics industry.Hands-on experience in technical service or R&D, particularly with chemicals or plastic products.Must possess a valid driving license, own a vehicle, and be willing to travel to upcountry customer sites (Bangkok, Rayong, Chonburi).Fluent in English (spoken and written). Third-language proficiency is a plus.Benefits:Annual Leave: Start 6 days/yearBusiness Leave: 15 days/yearPublic Holidays: 17 days/yearMedical allowanceAnnual medical check-upGroup insuranceProvident fundCar Allowance (9,000 THB with actual oil/gas)Company Mobile phoneHow to Apply: If you meet the qualifications and are excited about this opportunity, please submit your resume and a cover letter by click “APPLY”. We look forward to hearing from you!
