About LINE PayLINE Pay is an integrated online and offline payment platform under LINE MAN Wongnai and LINE Thailand, following the acquisition in August 2023. LINE Pay offers seamless payment services, including an easy and secure digital wallet, and quick on-the-go payment options for purchases, money transfers, or top-ups. LINE Pay services can be utilized within public transportation, for purchasing goods and services from partner brands, as well as for various utility bill payments.What you'll Do:
Provide administrative support to the fraud team in daily operations and investigations e.g. monitoring social media platforms to identify and flag potential fraud cases or any suspicious activity
Suggest new fraud trends or suspicious cases to the fraud team based on your findings
Make outbound calls to merchants to verify transaction details and validate suspicious orders
Support the team in deducting or flagging fraudulent orders in the system
Conduct call checks with riders to verify activity and detect irregularities
Help maintain records of flagged cases and summarize findings for internal use
Work closely with internal teams for information gathering and follow-ups
Assist in other fraud-related tasks as needed
What you'll Need:
Bachelor's degree in Logistic/Business/Engineering/Statistics or related fields
Experience in e-commerce or logistic fraud highly preferred
1-2 years working experience in related fields. Fresh graduates that have the necessary requirements may apply
Experience with Microsoft's Excel or Google's Sheets will be a big advantage
Curious and Attention to detail
Proactive, responsible, organized and ability to work in a fast-paced environment
