Engineer (NOC ประจำ Site The Cloud เกษตรนวมิทร์)

AIS

  • Bangkok
  • Permanent
  • Full-time
  • 7 days ago
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.We are looking for potential candidates who are eager to learn and grow to join our young talent team.Job Posting Location BangkokJob Summary The Data Center Operation and Managed Service Engineer is responsible for delivering high-quality after-sales and managed services to data center (IDC) customers. Key responsibilities include.Job Description
  • Service Delivery: Provide after-sales and managed services to data center customers, ensuring timely and accurate service fulfillment.
  • Customer Coordination: Communicate and collaborate with customers, delivery service teams, and internal departments to deliver appropriate solutions.
  • Access Authorization: Verify and authorize personnel requesting services or access to secure areas.
  • Smart Hands Support: Execute customer requests such as equipment handling, cabling, and basic troubleshooting.
  • Incident Management: Diagnose and resolve service-related issues, coordinating with relevant teams as needed.
  • Monitoring: Continuously monitor data center services to ensure optimal performance and availability.
  • Environment Patrols: Conduct regular checks to maintain cleanliness, safety, and orderliness within the data center.
Qualifications:
  • Bachelor’s degree in information technology, Computer Science, Electrical Engineering, Telecommunication Engineering, Computer Engineering, or a related field.
  • Preferably 1–3 years of experience in IT infrastructure operations, colocation services, network systems, or data center facilities.
  • Basic understanding of data center operations and service management.
  • Good communication skills in English are an advantage.
Recruiter Kanchisar Dunmai (กัญญ์ชิสา ดันไหม)

AIS