Job descriptionManage the end-to-end client management process by providing a positive and professional onboarding/client experience for customersPlan, lead, and deliver domestic and regional Cash Management solutions for customers (covering account, liquidity and transactional management and Electronic Banking implementations)Actively engage with colleagues across HSBC to ensure that all customer's needs are met at the first point of contactDeliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial marketsActively seek ongoing improvements of implementation process to maximize returns from both domestic and regional cash management implementationsSupport overseas GPS Implementation teams for regional dealsParticipate in deal teams (for large and key RFPs) to assist Sales to close deals with key customersEnsure an effective Operational Risk Management process is in place to reduce the level of operational risk losses and to protect HSBC Thailand from foreseeable future lossesRequirementsMaster/ bachelor's degree in any related fields.Good knowledge of banking operations and workflows especially in Cash Management areas.Ability to understand high level technical concepts and willingness to understand how things workGood communication, interpersonal and negotiation skillsStrong organization, communication, analytical and negotiation skillsAbility to understand customer's requirements and provide the proper solutions.PC literate including knowledge of Microsoft OfficeKnowledge of ERP such as SAP, Oracle is a plus
