Service Advisor (Lotus Car)
บริษัท แปซิฟิค ไทย มอเตอร์สปอร์ตส์ จำกัด
- Suan Luang, Bangkok
- ฿15,000-25,000 per month
- Temporary
- Full-time
- แชร์
- เก็บงาน
- พิมพ์งาน
- ร้องเรียน
- Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention
- Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
- Accurately record issues and data into Dealer Management System. Attention to detail critical
- Conduct Transactions w/ system; walk customer through correction and provide summary.
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Coordinate the detail of every vehicle prior to delivery.
- Coordinate the delivery time or pick up with each customer.
- Follow up with Customer on services provided; ensure they are satisfied with the work performed.
- Good command of computer literacy
- Strong interpersonal skills and A positive attitude.
- 1-5 years' experience in the after-sales process
- ประกันชีวิต
- ประกันสุขภาพ
- ค่าทำงานล่วงเวลา
- ประกันสังคม
- ตามข้อตกลงของบริษัท
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