
Logistics Administrator - Thailand
- Bangkok
- Permanent
- Full-time
- End-to-end manage service RMA replenishment & shipment to ensure the RMA support to customers in Thailand and in Rest of Asia is cost effective and efficient.
- Daily operation of RMAs through CRM and ERP systems
- Coordinate for all logistics operations including import, export and inland movements.
- Manage spares inventory and report shortage to HQ
- Coordinate with warehouse teams for dispatch of materials.
- Coordinate with customers for return of faulty materials.
- Coordinate with global logistics team for dispatch of materials.
- Coordinate with logistics companies for organizing dispatch and pickup of materials.
- Coordinate with customs authorities for timely release of materials
- Coordinate with customers for consignment warehouses and inventory counts where applicable
- Generate documents for logistics movements.
- Build a tracker to track on customer replenishment & shipment status for customers.
- Identify, report, log service warehouse shortage and track HQ replenishment to service warehouse
- Directly interface customer logistic team to align required information and settle shipment relevant issues.
- Arrange shipment in smart way to reflect cost effectiveness vs. good support to customer.
- Work with CRM software’s for operations.
- Perform timely audit of warehouse and inventory
- Responsible for customer stock or spares available for service readiness
- Lead the ERP and internal data systems data management and updating in sync with HQ teams.
ThailandCity:
Bangkok
- Degree level qualification preferred.
- Minimum two years of experience in logistics operations.
- Previous experience working in a similar position in technology company an advantage
- Detailed understanding of customs procedures.
- Knowledge of documentation requirements for logistics operations.
- Ability to work with CRM software’s.
- Advanced computer skills in Microsoft applications
- Fluency in English (both written and spoken) and Thai Native speaker is a MUST.
- Strong organizational skills and interpersonal skills
- Able to work independently within deadlines
- Self-motivated
- Very strong written and oral communication skills
- Excellent people and management skills
- An energetic, highly motivated and driven manager person who is willing to roll up his/her sleeves and do whatever is personally necessary to guarantee the success of the company