Head of Operations / Operations Manager
บริษัท สาติ จำกัด
- Chiang Mai
- ฿35,001-40,000 per month
- Permanent
- Full-time
Sati is at the forefront of revolutionizing healthcare in Thailand with its AI-driven solutions. We are seeking a highly organized, detail-oriented, and proactive Head of Operations to lead our core operational teams. This individual will be the backbone of our company's efficiency, responsible for streamlining processes, driving performance, and ensuring flawless execution across the Operations, Sales & Marketing, and Standards & Grants teams. This is a critical leadership role for an individual who thrives on building structure, fostering a sense of urgency, and managing complex workflows.Why Sati?
This is your chance to lead transformative projects in healthcare. You'll work closely with cross-functional teams, ensuring our solutions deliver real value to hospitals and insurers. At Sati, you'll manage high-impact projects while building a rewarding career in digital health tech.Benefits:
- Competitive salary and leadership opportunities in a rapidly growing startup.
- A dynamic, collaborative environment where you'll work with cutting-edge technologies.
- Meaningful work that directly improves healthcare systems in Thailand.
- Provide strong leadership and direct supervision to the Operations, Sales & Marketing, and Standards & Grants teams.
- Develop, implement, and monitor standard operating procedures (SOPs) to improve efficiency, quality, and timelines across all departments.
- Establish clear KPIs and performance metrics for your teams; monitor progress and hold team members accountable for deadlines and deliverables.
- Act as the central point of coordination for cross-functional projects, ensuring seamless communication and workflow from sales lead generation to project delivery.
- Identify and resolve operational bottlenecks, proactively addressing issues of workload and resource allocation.
- Mentor and develop team members, particularly in areas of project management, accountability, and leadership.
- Oversee the management of grants and standards compliance, ensuring all documentation and processes are meticulously maintained.
- Bachelor's degree in Business Administration, Management, or a related field.
- 5+ years of proven experience in an operations management role, with a track record of successfully managing multiple teams.
- Exceptional attention to detail and strong organizational skills are non-negotiable.
- Demonstrated experience in creating and implementing process improvements and managing project timelines.
- Strong leadership and people management skills with the ability to inspire a sense of urgency and ownership.
- Excellent problem-solving and decision-making abilities.
- Experience in the healthcare or health-tech industry is highly preferred.
- Competitive salary and leadership opportunities in a rapidly growing startup.
- A dynamic, collaborative environment where you'll work with cutting-edge technologies.
- Meaningful work that directly improves healthcare systems in Thailand.
8.00 am to 5.00 pm (including 1 hour lunch break)Location
Sati Co., Ltd. (Head office), Chiang MaiWelfare
- Social Security Scheme (สิทธิประกันสังคม) support
- Profit sharing bonus
- Health consulting services
- Discount from collaboration pharmacy
- 5+ years of proven experience in an operations management role, with a track record of successfull
- Exceptional attention to detail and strong organizational skills are non-negotiable.
- Demonstrated experience in creating and implementing process improvements and managing project tim
- Strong leadership and people management skills with the ability to inspire a sense of urgency and
- Excellent problem-solving and decision-making abilities. and experience in the healthcare or healt
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