After Sales Management Officer (MA Follow up)

AIS

  • Nonthaburi
  • Permanent
  • Full-time
  • 21 days ago
Become a part of Thailand’s no.1 Boardband Service Provider, Who strives to provide best services that help people fulfil their dreams.We are looking for potential candidates who are eager to learn and grow to join our young talent team.Job Posting Location NonthaburiJob Summary Responsible for coordinating technician schedules, supporting onsite issue resolution, and managing customer service requests. Acts as a key contact between technicians, call center, and customers to ensure smooth broadband service delivery and customer satisfaction.Job Description1. Follow up technician for appointment on-time perfromance
2. Solution support technician with problem onsite and technical reject tracking
3. Coordinate with technician for re-appointment slot ticket after confirmation with customer
4. Coordinate with call center for customer service request ticket
5. Customer support and confirmation broadband service requestQualifications1. Bachelor’s degree
2. Experience 0-2 years experience on Broadband Internet, Telecommunication system
3. Soft skill on cumunication skill and service mind to support customer
4.Experience in service management or call center service support
5.Good team player with excellent interpersonal skillsRecruiter Ajaree Kidsananon (อาจารี กฤษณานนท์)

AIS