Recovery planning and management (SPX Express)

• Measure and track team's key performances of backlogs, loss & damage, and report generating by using appropriate tools and techniques for team
• Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve any issues
• Identify key risk areas to the network operation and design mitigation strategies
• Identifying opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time;
• Drawing up a business case about (your) ideas for improvement, with which you convince stakeholders to set up the processes differently
• Collecting data and setting up improvement processes after data analysis;
• Prepare reporting tools/templates for Key performance indicators towards internal stakeholders as well as customers
• Managing multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction

• Bachelor's or Master degree in business administration or a relevant field.
• Knowledge of legal and practices related to day-to-day management of employees
• Ability to work successfully in a dynamic environment
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization

Shopee