Beauty Advisor

• Meet and exceed by providing consultation, sharing of knowledge, and make-up service to our customers.
• Responsible to work according to Hygiene rules and regulations.
• Implement Gift-wrap and products-trial in store.
• Provide the best service and experience through Sephora Attitude.

• Welcome customers in best grooming and uniform
• Provide Consultant Services and suitable products to customers and after a comprehensive understanding of their need.
• Be able to give exceed expectation to customers with Link, Up and Cross sale techniques, where offers fit customer's need.
• Know daily and monthly sales target and retail KPIs and able to deliver.

• Enroll and complete SEPHORA University's Basic training and examination.
• Know products well after participating and complete different training from Brand or Area trainer.
• Share best practice to other BAs and support each other for leaning and growing.
• Attend in-store training conducted by store leader.

• Set-up and check merchandising presentations in responsible zone, and finish Replenishment timely.
• Ensure gondola and drawer cleanliness are maintained.
• Protect fix assets of company, like desk, chair, computer, etc.

• Attend assigned training and test to become a certified cashier by acknowledging company policy and procedures.
• Properly handle customer with their merchandising at cashier counter.
• Strictly follow up CRM policy and procedure to avoid any CRM fraud case happen to our customer.

• Support Store Manager to secure the shortage and Safety in store.
• Make a prompt statistic of soon-expired product and sell by FIFO.
• Participate in product receiving, transfer and inventory and make proper record for reference.
• Always keep stock room clean and tidy.

• Minimum secondary school education
• Service minded
• Team player who enjoys working with others
• Excellent communication skills
• Experience related in this field is a plus

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