Enjoy a career, packaged with care, whilst helping protect food, people and the planetWe are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.Location: Samut Sakhon Industrial Estate, ThailandPosition Overview:We are looking for a dedicated Customer Service Representative to join our team. In this role, you will be responsible for managing sales orders, coordinating with various departments, and ensuring excellent service to our customers. Your attention to detail and strong communication skills will be essential for successfully navigating customer inquiries and facilitating smooth operations.Key Responsibilities:
Record data related to Sales Order Confirmation and created ITEM Codes in the Axapta system.
Generate invoices based on Sales Order Confirmation and Output Orders for relevant departments.
Prepare shipping plans and coordinate with the shipping department to ensure timely delivery to customers.
Maintain and update Sales MPR (Monthly Performance Report).
Collaborate with the production team to track the status of Job Orders and communicate deadlines to customers and sales representatives.
Check inventory levels in the warehouse and inform the Sales Executive about stock availability for customer sales.
Qualifications:
Bachelor’s degree in business administration or a related field.
1-2 years of experience in customer service or customer relations.
Proficient in computer skills, including Microsoft Office; experience with Microsoft Dynamics AX is a plus.
Strong communication skills, with good English proficiency.
Excellent negotiation skills and interpersonal relationships.
Ability to work well under pressure.
What We Offer:
Competitive salary and benefits package.
The chance to be part of a global company committed to sustainability and making a positive impact.
Join us in our journey to create a more sustainable world through innovative packaging solutions. We look forward to welcoming you to the Huhtamaki family.Join us. Help protect food, people and the planet.
