Key Account Manager (Freight Forwarding) (70K-80K) (SDG-119691)
- Bangkok
- ฿70,000-80,000 per month
- Permanent
- Full-time
Job Responsibilities
- Develop and implement account plans for key accounts - Develop the budget of the key accounts at the regional and/or country level, maintaining a healthy pipeline - Ensure good contractual performance of key accounts - Identify growth opportunities, ensure alignment of key accounts with global/regional strategy - Be the commercial liaison with the customer and the primary contact - Gather customer and market information to define customer strategies - Work on regional client initiatives and the implementation of the regional/global account plan - Collect relevant information about sourcing events (RFQ/RFP) - Prepare and/or update SOPs & SLA's, with operations, products, and sales support roles - Drive business growth through upselling and cross-selling - Negotiate contracts and pricing agreements - Provides service requirements based on direct customer feedback to assist in vendor qualification and selection - Provides commercial feedback for pricing/rate negotiation with vendors - Any special assignment by superiorJob Requirement
Necessary Skill / Experience
- Bachelor's degree or Higher in related fields - 5 years of working experience in Sea or Air or Cross-border in global freight forwarding company - Good experience in freight & Customs Import / Export Clearance process - English conversational high level (To communicate with clients, e-mail and documents) - Excellent knowledge in Customer Service and highly service-minded mentality - Able to analyze data, statistics and translate results into better solutions - Computer skills with Microsoft Office - Have a driving license and own a car
Indetails
- Able to multitask, prioritize, and manage time efficiently - Excellent customer service mind