People Technology Specialist/ Senior Specialist (Bangkok based)
- Bangkok
- Permanent
- Full-time
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.Get To Know Our TeamThe People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.The OpportunityAgoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations' fast-moving pace and dynamic workforce needs globally. We are looking for a Workday Senior Specialist or Specialist to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. This role will ensure service delivery excellence and timely resolution of system escalations and day-to-day issues, manage the HRIS Operations Team's work plan and prioritization, look after regular system upgrades/enhancements, and partner with stakeholders across the department to drive continuous improvements that add value to the business.In This Role, You'll Get To
- Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience
- Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others.
- Support, enhance and/or optimize existing automated solutions and processes by solving technical issues
- Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans.
- Explore out-of the-box solutions to solve complex business problems and address system limitations
- Implement and test major system enhancements
- Collaborate with our solutions team to design and implement custom applications
- Skill up / coach more junior members of the team
- Lead system-related trainings for Agoda employees and end-users across the People Team
- At least 3 years of solid HRIS experience (Workday experience required)
- Has functional knowledge in several areas (Core HCM, Advance Compensation, Talent, Learning, Recruiting)
- Must have experience in Workday Advance Compensation Modules.
- Has strong knowledge in Workday Core HCM and other key areas (Business Processes, Reporting, Security and other system configuration)
- Has strong experience in systems implementation and/or systems integrations
- Has strong project management skills
- Ability to manage stakeholder expectations
- Ability to understand and explain key HRIS issues and address stakeholder requirements
- Ability to leverage data to plan next steps
- Familiar with agile methodology
- Has good analytical and problem-solving skills
- Fluency in English required
- Cloud-based HR applications experience preferred; Workday Talent & Performance, Zendesk, Greenhouse, Bridge experience a plus
- Experience in report writing, BI & analytics tools
- Presentation/Workshop facilitation
- Possesses a global perspective and experience working with diverse cultures
- Resilient, self-motivated, results-oriented and has a great sense of ownership
- Collaborative and resourceful
- Able to move fast, adapt to changes
- Critical thinking