Delivery Performance Management (PMO) (SPX)

Shopee

  • Bangkok
  • Permanent
  • Full-time
  • 1 month ago
Job Description :
  • Responsible for SPX Operations OKR - Delivery Time and Delivered SLA Commitment % - handle key stakeholders in lens with SPX delivery standards and performance
  • Identify key metrics to monitor Linehaul, Lastmile and overall E2E performance (responsible for performance from Sorting Center to Customer's hand)
  • Drive multiple strategic improvement initiatives including develop hypothesis, align stakeholders, generate insights, and determine action plan, ensuring ground level feasibility and scalability
  • Develop monitoring dashboard and management level KPI
  • Identify potential improvement opportunities
  • Actively monitor initiative progress for impact analysis
  • Collaborate with multiple stakeholders ranges from management to ground level across local and regional offices
  • Ensure effective communication and coordination across teams to drive cross-functional initiatives
Requirements :
  • Bachelor's degree or higher in Engineering, Logistics Management, Supply Chain Management, or a related field.
  • Minimum 3 years of experience in Logistic, Express, Analyst, PMO or Consulting is a plus
  • Background in logistics or express business; specialization in network planning is a plus.
  • Must be able to communicate effectively in English.
  • Strong analytical skills, including critical and logical thinking, as well as optimization.
  • Strong analytical skills to conduct data-driven decisions and develop strong business acumen for improvement initiatives
  • Proficient in project management office (PMO) methodologies.
  • Ability to query and manage large datasets.
  • Proficiency in SQL is a plus

Shopee