Executive, Employee Experience (HR)
- Bangkok
- Permanent
- Full-time
on delivering with excellence against our most fundamental HR needs. The Employee Experience specialist will work with the Cluster / Country Employee Experience leader and the entire team, ensuring we deliver with excellence and improve the overall employee experience. These specialists will also have an eye to the future. They will lead business as usual (BAU) operations as well as look for ways to simplify, standardize and automate this work wherever possible in their respective cluster/country.Responsibilities
- Ensuring operational excellence across key domains including data management, local contracts and letters, local administration.
- Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country
- Ensure our employees' most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
- Ensure best in class service when it comes to HR administrative processes
- Identify and document local level administrative work pertaining to standard letters, documents, and agreements
- Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team
- Review our policies, processes, and ways of working holistically for opportunities to streamline, eliminate waste and redundancy
- Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and regionally)
- Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes
- Anticipate problems and clear the path on behalf of your cluster/country
- Work with the cluster leads to implement systems/automation-based solutions for the organization
- Understanding of common cluster/country level HR administrative and operational work
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Able to build strong partnerships and work closely with people across all levels of the company
- Ability to prioritize tasks and to delegate them when appropriate
- Proficiency in the Thai language is essential, as interactions will primarily involve local clients.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)