Merchant Operations Analyst (Shopeefood)

• Lead and manage project assigned to improve merchant operations
• Analyze and interpret data to support decision making and generate meaningful insights for Merchant Operations Team
• Communicate ideas and findings in a logical and structured manner to management
• Manage ad-hoc tasks and collaborate with other teams to resolve issues at hand
• Create, maintain, and optimize reports to help answer key business questions
• Conduct deep dive analysis on symptomical issues to understand root causes
• Support as data liaison between Merchant Operations Team and Business Intelligence Team

• Bachelor's or Master's degree in Engineering, Business Administration, or any related field
• 1-2 years of working experience is a plus. Fresh graduates are also welcome to apply
• Effective communication skills and good command of English
• Proficient in working with numbers and data organization, especially with MS Excel or Google Sheet
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment
• Strong project management, logical thinking and problem-solving skills with initiatives
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit
• Fluent in computer programming (e.g. SQL, UiPath, Google App Script, JavaScript) is a plus

Shopee