Specialist, Order FulfilmentArea: South East AsiaDepartment: Order FulfilmentDirect Reporting Line: Order Fulfillment Manager, SCMIndirect/secondary reporting line: -Subsidiary/country: TBCLocation: TBCGSMS Grade: P2Number of Personnel Managed: NoneCost Center/Budget and/or Revenue Responsibility: -Purpose & Overall Relevance for the Organization:The Order Fulfilment team’s mission is to ensure the transparency and reliability of the order book, to optimize stock availability, to ensure effective allocation within agreed timelines and parameters, and to manage planning from a logistics perspective so that the order book is delivered in full and on-time.Key Responsibilities:Order Book Management
Maintain and execute the order book according to the customer’s expectations, ensuring the timely delivery of campaigns and launches.
Oversee stock availability and order fulfillment for daily business operations, including allocation, phasing and redating.
Monitor order book accuracy and cleansing as required, coordinating closely with the sales operations team.
Availability Management
Track and prioritize seasonal orders in cooperation with PSI and Inbound team.
Optimize demand-supply dynamics and financial-inventory targets, ensuring efficiency and profitability.
Oversee inventory activities such as virtual stock transfers and physical inventory movements in SAP.
Manage stock category movement to optimize inventory for sales.
Monitor and manage QI/blocked stock status and value.
Allocation
Allocate stock to orders using SAP and other control systems, through overnight batch runs and ad hoc requests.
Delivery Note (DN) Management
Collaborate with channels to manage DN creation and execution, ensuring goods delivery adheres to service level agreements.
Reporting
Produce order book-related reports to ensure transparency for on-time delivery projections.
Produce operational reporting required by Orderbook Fulfillment’s stakeholders, including ad hoc analysis.
Key Relationships:
Customer Service/Wholesale
DTC
EM SCM
PSI
Brand
Master Data
Marketing Operations
Demand Planning
Finance
Knowledge Skills and Abilities:
Advanced Excel, PowerPoint
SAP Knowledge
Power BI
Analytical and process thinking
Proactive, energetic, warm and enthusiastic
Fluent in English (written and oral); excellent communication skills
Requisite Education and Experience / Minimum Qualifications:
University degree or equivalent education required.
Minimum of 2 years of work experience, preferably in Supply Chain Management.
