Engineering Specialist

AIS

  • Nakhon Pathom, Mueang Nakhon Pathom, Nakhon Pathom
  • Permanent
  • Full-time
  • 8 days ago
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.We are looking for potential candidates who are eager to learn and grow to join our young talent team.Job Posting Location Nakhon PathomJob Summary Provide technical support for 2G/3G/4G network optimization & troubleshooting.Job Description1. Performing routine network performance monitoring on AWC networks to ensure service quality.
2. Identifying and resolving issues related to 2G/3G/4G services.
3. Maintaining records of all work performed in detail, including documentation of changes made to resolve problems.
4. Adherence to safety policies and procedures at all times while working.
5. Troubleshoot and optimize network performance based on analysis of KPIs (e.g., RF, CLASS, Throughput).
6. Interact with other departments within the organization to coordinate resolution of complex or high-impact issues.
7. Work closely with vendors and contractors to resolve complex technical issues.
8. Analyze customer complaints to identify trends or patterns in order to improve overall network performance.
9. Assist in the development and implementation of new tools and techniques for identifying and resolving issues.
10. Mentor junior engineers and technicians as needed.Job Qualifications:
1. Bachelor’s degree in Electronics Engineering or Telecommunications Engineering from a reputable university.
2. Minimum 3 years of experience in telecommunication engineering, preferably in mobile networks.
3. Strong understanding of wireless communication principles and concepts.
4. Knowledge of radio frequency (RF) theory and its practical application in cellular networks.
5. Experience with network optimization tools such as DriveTest, DAS, and Nemo.
6. Familiarity with test equipment such as signal generators, spectrum analyzers, and oscilloscopes.
7. Ability to analyze complex data sets using spreadsheets and statistical software.
8. Excellent problem-solving skills with attention to detail.
9. Effective written and verbal communication skills.
10. Willingness to travel frequently throughout the country to perform site surveys and troubleshooting activities.Recruiter Sathaporn Suksombat (สถาพร สุขสมบัติ)

AIS