Key Account Manager (Replacement)

Manpower

  • Bangkok
  • Permanent
  • Full-time
  • 23 days ago
Key Account Manager (Privilege Campaigns)Job Summary:
Key Account Manager develops strategic account plans, identify growth opportunities, and negotiate contracts.
He / she expertise in account management, customer relationship management, and market knowledge enables them to drive customer retention and revenue growth.
Key Responsibilities:
1. Lead Management and Client Engagement:
  • Develop and manage new leads, approaching potential clients with tailored marketing and privilege plans.
  • Establish and maintain strong service relationships with existing clients to ensure high levels of satisfaction and retention.
  • Communicate effectively with the operations team to ensure seamless execution of
client projects.
2. Opportunity Generation:
  • Identify and pursue new business opportunities to expand the client base and increase revenue streams.
  • Stay informed regarding industry trends and market conditions to identify potential areas for growth.
3. Revenue Management:
  • Ensure that sales targets are met in line with company expectations and revenue goals.
  • Develop strategies to achieve and exceed sales targets while maintaining profitability.
4. Market Forecasting and Analysis:
  • Forecast market trends, including competitor activities and customer insights, to inform strategic decision-making.
  • Analyze market data and customer feedback to adjust sales strategies and tactics
accordingly.
5. Financial Management:
  • Oversee the P&L for assigned accounts, ensuring effective cost control and adherence to pricing strategies.
  • Develop and implement pricing strategies to maximize profitability while remaining
competitive.
6. Team Management:
  • Lead, mentor, and coach the sales & marketing team to achieve individual and team sales targets.
  • Foster a collaborative and high-performance environment within the team.
7. Client Visits and Relationship Building:
  • Regularly visit clients as required to build and maintain strong business relationships.
  • Represent the company at industry events, conferences, and meetings to enhance
brand presence and network.Qualifications:
  • Education: Bachelor's degree or higher in a related field (e.g., Business Administration, Marketing, Hospitality Management).
  • Minimum 2-5 years' experience in B2B sales and marketing management, with a proven track record in luxury services, top-tier horeca, media, or events agency sectors.
  • Having an analysis experience in Customer Insight, CRM, and Loyalty programs is preferable.
  • Strong proficiency in English, with excellent written and verbal communication skills.
  • Ability to plan, organize, schedule, budget, and project manage across multiple teams across all aspects of marketing.
  • Proven consultative selling skills with the ability to tailor solutions to client needs.
  • Demonstrated experience in P&L management and developing pricing strategies.
  • Ability to thrive in a fast-paced and dynamic environment.
  • Willingness and ability to visit clients as needed to foster relationships and close deals.
Personal Attributes:
  • Strategic Thinker: Ability to develop and execute strategies to achieve sales goals and drive business growth.
  • Relationship Builder: Skilled in developing strong relationships with clients and stakeholders.
  • Proactive and Results-Oriented: Motivated by targets and driven to achieve and exceed goals.
  • Adaptable: Comfortable working in a rapidly changing environment and able to manage multiple priorities.

Manpower