Operation Associate
- Thailand
- Permanent
- Full-time
City / State : Position Id : ORB23-056Operation AssociatePOSITION : Operation Associate
LOCATION : EMPIRE TOWER
JOB TYPE : Contract (12-month renewable)
SALARY RANGE : 25,000 - 30,000 baht
BENEFIT : Social Security Fund, Group Insurance etc.Responsibilities:
- Working closely and providing operational support for sales and customer service teams.
- Receiving and processing Samsung Care+ case via email and phone with strict to accuracy and attention to details of orders.
- Supporting the claim and repairing case of Samsung Care+
- Onboarding new shop including prepare related documents to fulfil the sales and claim service operation
- Managing accurate sales, transaction and budget records and files (manual & electronic) of all related document.
- Communicating important feedback from customers and provide supporting plan internally.
- Documents controlling.
- Bachelor degree in any relevant field preferrable
- Strong interpersonal and communication skills both English and Thai with service mind
- Good Microsoft office skill: MS Excel and MS Power point
- Capable of handling multi-faceted tasks in fast paced environment
- Excellent written and verbal communication with strong troubleshooting and reasoning skills
- Good understanding of mobile industry
- Previous work experience in Insurtech or mobile industry would be an advantage
- Self-disciplined and team player